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Service
delivery time
General product delivery time is

7-15

days

Some spot products are delivered within

3-5

days
Customizable products
We can customize products for you. You can provide your drawings or communicate your needs directly to us.

Markets served

Our products are exported to more than 50 countries, including the United States, Germany, Australia and the Middle East. We have established long-term partnerships with customers from various fields, including government infrastructure projects, private developers and international trading companies.

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Serving countries and regions

Cooperation Process

01

Early communication Early communication

Early communication

Provide customers with company, product, qualification and case information. Customers can provide drawings, samples or descriptions for customization.

02

Technical Quote Technical Quote

Technical Quote

Engineers will formulate technical solutions based on the requirements, give feasibility assessments and suggestions; and provide quotations including unit price, mold fees (if any), logistics costs and delivery time based on the requirements and order quantity.

03

Sample production and confirmation Sample production and confirmation

Sample production and confirmation

After the customer confirms the technology and quotation, we will make samples, send them by express for customer verification, and modify them according to the feedback until the customer is satisfied.

04

Signing a contract Signing a contract

Signing a contract

Clarify product specifications, quantity, price, delivery time, payment and after-sales terms, collect a 30%-50% advance payment, and sign the agreement for the order to take effect.

05

Production and quality control Production and quality control

Production and quality control

We organize production according to contract requirements and provide visual updates, such as real-time photos or videos of the production progress. Quality control includes comprehensive inspections on each batch, with third-party testing services available upon request (e.g., SGS certification).

06

Packaging and logistics Packaging and logistics

Packaging and logistics

We provide customized packaging based on product characteristics and customer requirements, ensuring safe delivery. Logistics are arranged according to the chosen transportation method, with all necessary clearance documents provided for smooth customs processing.

07

After-sales and long-term cooperation After-sales and long-term cooperation

After-sales and long-term cooperation

We follow up with customers after product receipt to ensure quality and usage, offering timely solutions for any issues. We maintain long-term relationships by understanding future needs, providing product updates, and offering preferential policies and custom services to loyal customers.

After-sales service

After-sales service
quality assurance
Our products meet international quality standards. If you find any quality problems after receiving the goods, please contact us within 30 days and we will provide you with return and exchange services.
Customization Support
We offer customization services to produce mesh products that meet your specifications, with full support from our technical team to ensure your satisfaction.
Shipping Assurance
We guarantee timely delivery and reliable shipping through trusted logistics companies. We will take responsibility and compensate for any damage caused during transport.
Customer Service
For any questions or requests, please contact us via our customer service hotline or email. We promise timely responses and detailed solutions.

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Contact

You can contact us in the following four ways. We will communicate with you immediately after receiving your inquiry!

1. Make a phone call

2. Send an email

3. Add WeChat or WhatsApp

4. Leave a message form

Our Email

mark@fencemenu.com

Add WeChat/WhatsApp

+86 15127859990

Our Email

mark@fencemenu.com

Add WeChat/WhatsApp

+86 15127859990